Our Services

At Great Bear Storage Management, we handle the details that keep your facility run efficiently and tenant-friendly.

Tenant Lifecycle & Customer Support

General Inquiries and Customer Service
Reservations, Move-In/Move-Out Assistance
Leads Follow-Up and Callbacks
Unit Transfers, Gate, and Access Support
Online Assistance and Reputation Management
Unit Auctions Support
- (Add-On Service)

Sales & Marketing Growth

Sales and Reservations Management
Website & Phone Reservations Support
Google Reviews and Digital Presence Building
Lead Nurturing and Occupancy Growth Strategies
Sales & Move-Ins Optimization

Facility Operations & Administration

Account Management and Tenant Records
Administrative Support and Reporting
Moving Supplies Inventory and Fulfillment
On-Site Issue Resolution
Maintenance Coordination

Billing & Financial Management

Tenant Billing and Payment Support (Including Auto-Pay)
Late-Payment Assistance and Collections Services
Billing Inquiries and Dispute Resolution
Rate Management and Accounting Services

Owner Support & Performance

Consulting and Facility Performance Analysis
Financial Oversight and Transparent Reporting
Custom Strategies to Maximize Revenue and Tenant Satisfaction

Stop Losing Time and Money on Avoidable Issues.

Our solutions are built to streamline operations and maximize profitability for storage owners across Canada.

See Our Solutions

Frequently Asked Questions

What does Great Bear Storage Management do?

Great Bear Storage Management specializes in third-party self storage facility management across Canada. We handle customer service, billing, reservations, collections, marketing, and operations so owners can focus on growing their business.

Do you only serve storage facilities in British Columbia?

No—while we are proudly based in Vancouver, Great Bear Storage Management supports storage facility owners across Canada. Whether you’re in a major city or a smaller community, we tailor solutions to your market.

How can storage management services benefit my facility?

By outsourcing day-to-day operations, you reduce overhead costs, improve efficiency, and deliver a better tenant experience. Our proven systems maximize occupancy, streamline billing, and optimize your facility’s long-term profitability.

What services do you offer to storage facility owners?

Our services include customer inquiries, move-in/move-out assistance, tenant billing, collections, online reservations, sales management, reputation management, maintenance coordination, and more. We also provide consulting and facility performance analysis.

How does the Free Facility Analysis work?

Can you help with tenant collections and auctions?

We provide a complimentary consultation and facility analysis to evaluate your operations, occupancy, and revenue opportunities. This helps us identify ways to optimize your performance and maximize returns before you commit.

Yes. We offer collections services as part of our management plans, and unit auctions support is available as an add-on service. This ensures you recover revenue efficiently while maintaining compliance and professionalism.